FAQS
If you are unable to find the answer to your question, please contact us on (08) 6457 2042 or hello@charliesfoundation.org.au.
General
Q: What does the Foundation do?
A: Charlies Foundation for Research funds medical research and projects to improve patient treatment outcomes at all stages of life. We are passionate about funding innovation and excellence, supporting the bright minds across Sir Charles Gairdner and Osborne Park Hospitals. We utilise a seed funding approach to translate new ideas into life changing breakthroughs. You can read more about our vision and strategy here.
Q: Where do your funds come from?
A: All of our funding comes from our generous donors who support our mission to improve patient treatment outcomes at all stages of life.
Q: How do you fundraise?
A: We fundraise in a number of different ways! We tell the stories of our researchers and patients here at the hospital through mail, email and our social media, with options to donate via several channels. You may also receive calls from our fundraising team or see us advertising social or sporting events.
Q: Are donations tax deductible?
A: Absolutely! All donations over $2 are tax deductible and you will be provided a receipt via post or email. All regular donors receive an annual statement each July.
Q: How can I get involved?
A: We’d love to have you get involved! You can donate to the Foundation on a one off or monthly basis here or if you’re interested in hosting or participating in an event, get more info here If you’re interested in leaving the Foundation a gift in your will, please contact us for more information. Links to fundraising pages.
Q: I don’t want to receive mail, how else can I stay up to date with the Foundation?
A: No problems! You can contact us any time to update your preferences for how often and via which channels you’d like to hear from us.
Q: Do you have a telemarketing team?
A: Yes, we partner with Smart Health Australia, an Eastern state based company who conduct fundraising calls on our behalf. We’re only a small team so this allows us to reach more donors who want to give back. 100% of your donation comes straight to us.
Q: What happens with my personal details?
A: Your donation history is stored on our secure database and all payment details are encrypted via Stripe. Rest assured we have vigorous data privacy policies in place to keep your details safe, and we won’t share them with other organisations. You can read our privacy policy here.
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Account
Q: How do I create an account?
A: Use the Log in function at the top of the screen to go to check if you already have an account. If we have your details already in our system, you will be able to enable your online account and set a password. If not, you can easily sign up from this page. If you have any issues, please contact us directly.
Q: How do I update my details?
A: You can do so by logging into your account and navigating to the personal details section or by contacting us directly.
Q: What can I add to my cart?
A: When we have events available, you’ll be able to add tickets to your cart to register your attendance.
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Funding
Q: How much funding does the Foundation give out each year?
A: We commit over $1 million of funding to grants and projects each year and we’re always looking to grow this number.
Q: How does the Foundation fund medical research and projects?
A: We have an annual grants program that funds three tiers of funding, designed to support short term projects from new and emerging talent, as well as truly groundbreaking advances in medical care from established teams. You can read more about our current research HERE. Link to Your Impact page .
Q: How do I apply for funding?
A: Our grant funding rounds open at various points throughout the year. You can see what’s currently available here or follow us on our social media for updates. Link to Annual Grants Program page.
Q: Who can I speak to about a need for funding?
A: We’d love to hear from you! Send us an email at research@charliesfoundation.org.au or give us a call on (08) 6457 2042 for more info or to set up a meeting with our grants team.
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